The demand for tailored eCommerce solutions in the B2B sector has never been higher. Unlike B2C customers who shop for personal gratification, B2B buyers approach eCommerce with a mission-critical mindset. Their purchases are driven by the need to execute tasks...
AI chatbots can help improve customer service. In fact, 71% of customers believe AI and chatbots help them get faster replies. But before we go any further, let’s understand what artificial intelligence chatbots actually are. What are chatbots? Chatbots are...