Distributor relationships are the backbone of B2B commerce. Whether you’re moving industrial machinery, electrical components, consumer goods, or spare parts, your entire business depends on these partnerships working seamlessly. Yet, these relationships are more fragile than most businesses admit. One...
Efficient supply chain management (SCM) is a formidable task that requires constant adaptions on different fronts, including changing market dynamics, supplier-partner relationships, logistics and distribution, consumer behavior shifts, and regulatory compliance. Throw B2B eCommerce into the supply chain mix and...
According to research and insights by McKinsey & Company, 66% of B2B buyers believe self-service is more important than traditional sales interactions, while many cited issues pertaining to suppliers' websites. Among these, the top ones included technical glitches related to ordering...