4 MINUTE READ

Meet Synthetic Data – The AI Booster for eCommerce Success! 🚀

Divyesh Wani
Divyesh Wani September 8, 2023

The digital marketplace has evolved, and AI-powered eCommerce is the new normal for online businesses. With AI capabilities, whether you're a B2B or B2C enterprise, you can offer personalized product recommendations, round-the-clock chatbot support, automated marketing campaigns, and even immersive experiences like virtual try-ons. In short, the future is AI-driven. 

But AI thrives on data. The better the quality and quantity of your data, the smoother and more efficient your AI-driven solutions. Moreover, not every business has the luxury of high-quality historical data in abundance. Either they lack the infrastructure and expertise, just starting, or facing data privacy concerns!

Synthetic data is a valid solution to fill this gap. Going ahead, we will cover everything you should know about synthetic data to kick-start your AI journey:

  • What is synthetic data?
  • Why should you prefer synthetic data over real data?
  • Advantages of synthetic data
  • Use cases in eCommerce
  • How to create synthetic data

What is Synthetic Data?

Think of synthetic data as a digital artist's rendition of real-world data. It's not just random numbers; it's data designed with purpose, created using sophisticated algorithms.

Challenges with Real Data!

👉 Data Scarcity: In the initial phase, for instance, venturing into new product launches or untapped markets, you may not have enough data to train your AI model.

👉 Data Privacy: The introduction of stringent regulations such as GDPR and CCPA has elevated the complexities of data utilization. Non-compliance not only risks significant financial penalties but also jeopardizes organizational reputation.

👉 Data Bias: Data, though perceived as objective, data data can harbor inherent biases. If AI models are trained on such data, the outcomes can be skewed, leading to inaccurate or even prejudiced decision-making.

Synthetic data emerges as a go-to solution to tackle these challenges.

Advantages of Synthetic Data

💪 Tailored Data Generation: Synthetic data offers unparalleled flexibility. Whether you're envisioning product images from diverse angles or under varied lighting conditions, synthetic data can be crafted to your exact specifications, ensuring your AI models have precisely the data they need.

💪 Data Augmentation for Enhanced Performance: The power of synthetic data extends beyond a mere generation. By augmenting your existing datasets with synthetic variants, you can bolster the robustness of your AI models. Whether it's introducing controlled noise or specific variations, synthetic data ensures your models are trained to handle real-world unpredictability with finesse.

💪 Rigorous AI Model Validation: Before deploying AI models in a live environment, it's imperative to test their mettle. Synthetic data facilitates this by simulating many customer behaviors and preferences, allowing businesses to validate their AI solutions comprehensively and confidently.

Image - Gartner

Use Cases of Synthetic Data in eCommerce

✅ Boosting AI training

  • Synthetic data fills gaps in scenarios with limited available data.
  • Enhances AI model accuracy, especially when training on unbalanced datasets like fraudulent sales.
  • Provides agility in rapidly changing ecosystems, ensuring AI doesn't solely rely on historical data. For instance, during unexpected events like the COVID-19 pandemic, synthetic data can adapt models to new realities.

Gartner insights: By 2024, synthetic data will reduce the real data volume needed for ML by half. Additionally, 60% of data for AI and analytics will be synthetically generated.

✅ Facilitating data sharing with privacy compliance

  • Enables internal and external data sharing, bypassing privacy constraints like GDPR and CCPA.
  • Promotes collaborations with tech partners and global labs for cutting-edge solutions.
  • eCommerce businesses can share synthetic data with vendors, optimizing cooperative promotions and advertising.
  • Potential for new revenue streams by selling generated data in a cookieless future.

✅ Synthetic data as a strategic simulation tool

  • Enables simulations for strategic decisions, like evaluating sales based on varied inventory assortments or marketing budgets.
  • Paired with optimization, it opens doors to explore profitable scenarios in a vast universe of possibilities, aiding in market and category expansion.

How to Create Synthetic Data?

While Generative Adversarial Networks (GAN) is a popular method, it requires expertise. For businesses eager to harness synthetic data, here are some tools to consider:

Gretel.ai: For privacy-centric data generation.

Infinity.ai & Tonic.ai: To dive into infinite possibilities.

Getsynth.com & Sdv.dev: Fpr precision and validation in data synthesis.

The Road Ahead

Synthetic data isn't Thanos's snap that can solve all your data problems. You still need to ensure that your synthetic data is realistic, relevant, and diverse enough to train your AI models effectively. But it does stand as a promising solution to ramp up AI adoption. 

Would you consider leveraging synthetic data in your eCommerce venture? Or have you tried it?

Share your thoughts in the comments! 💬

Divyesh is a senior copywriter at ewiz commerce, responsible for creating original content and distribution strategies for website, social, and paid marketing channels. He keeps track of hot digital trends and latest technology stuff and likes writing digestible stories around AI and eCommerce space.